“Make every detail perfect, and limit the number of details.”He wraps this in the idea of “CEO as editor”, how leaders should be responsible for the story of their organization: hiring (the cast), internal and external communication, and attracting customers and investors. Apple, he reminds us, is one of the truly great story-telling organizations: their business cycle revolves around events and unveilings.
“Expect the unexpected; and wherever possible, be the unexpected.”
His talk is about 30 minutes: perfect for a commute.